Measuring Quality Improvement in Healthcare

Author: Raymond G. Carey
Edition: 1st
Binding: Paperback
ISBN: 0527762938

Measuring Quality Improvement in Healthcare: A Guide to Statistical Process Control Applications

This hook addresses the critical growing need among health care administrators and practitioners to measure the effectiveness of quality improvement efforts. The authors' straightforward discussions of data collection, variation, and process improvement incorporates 'the voice of the customer' as a key element driving the improvement of processes and outcomes. The core of the book is a set of twelve case studies that show how to apply statistical thinking to health care processes. Author: Carey, Raymond G., Lloyd, Robert C. ISBN-10: 0527762938