Author: Robert A. Bourgeois
Edition: 1
Binding: Hardcover
ISBN: 0070069549
Edition: 1
Binding: Hardcover
ISBN: 0070069549
Building Strategic Relationships for Managed Care: Positioning Your Organization for Competitive Advantage
Building Strategic Relationships for Managed Care Po..., 9780070069541
Building Strategic Relationships for Managed Care Positioning Your Organization for Competitive Advantage, ISBN-13: 9780070069541, ISBN-10: 0070069549
Where will your organization's survival and success begin? With differential service for your most valuable customers. But how do you get there? Where do you start? How do you identify your most valuable customers? And once you know who they are, how do you determine the service you'd like to give them-- service that keeps them with you for the long haul? The answers lie in "Strategic Customer Care," a proven approach to recognize and build value into your relationship with your most important customers. Strategic customer care is the key to achieving sustainable and profitable growth in your
Now more than ever, it's critical for mental health professionals to find new ways to succeed in today's competitive marketplace. Written by health niche marketing specialists Linda Lawless and Jean Wright, this book provides step-by-step guidelines to get referrals by building and leveraging relationships with other professionals, community leaders, and the media. You'll find out how to develop three primary skills that are essential to weaving a sustainable practice:How to interact with and relate to the local community and region. From setting up community forums to creating discussion grou
Dr. Ruth, a trusted name in relationship therapy, presents effective coping strategies for both the practical problems and emotional stresses of Alzheimer's care. More than 15 million Americans are responsible for the care of a loved one with Alzheimer's disease, a situation that can quickly lead to feeling overwhelmed while trying to balance between the full-time needs of a dependent adult and the caregiver's own physical and mental health. The tactics and resources presented in this book build confidence in the caregiver and provide health-guided advice on how to avoid burnout, seek support
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